How to Become a Client

*Please note: Aqualitas will be able to accept patients once we receive our sales licence from Health Canada. To be contacted when we are registering clients, please email or call 1-833-300-AQUA(2782).

There are a few simple steps required to become an Aqualitas client.

  1.  Have your physician or health care practitioner complete your medical authorization form. You can download our medical document here to bring to your medical appointment.
  2. Once your health care practitioner has completed the medical authorization, you will need to fill out our registration form  and send both documents to Aqualitas. If you’d like help completing your registration, don’t hesitate to call our Client Care team who would be happy to walk you through the process.
  3. Shop for your products! Once we have received your completed medical authorization and registration form, you can log into your client account and purchase your medical cannabis. Our Client Care team is available to help you complete your purchases.


We are committed to assisting veterans of the Canadian Armed Forces with access to medical cannabis. For information on our services for veterans please contact 1-833-300-AQUA(2782).

Compassionate Pricing

Aqualitas is committed to making medical cannabis accessible to those who need it. If you require assistance in purchasing cannabis for medical purposes, please contact our Client Care team for information on compassionate pricing for those in financial need.


We understand that client needs are unique and change as you age. Our Client Care team can work with you to help you better understand our products and help you make informed decisions about your medical cannabis.

Contact our Client Care team at 1-833-300-AQUA(2782) or by email for more information.

Client Support Centre

We have a dedicated, knowledgeable team of professionals to support you in your journey with medical cannabis. If you need assistance with the registration process, speaking with your physician or health care practitioner or choosing the product to best meet your needs, please contact us. Our team is available by phone Monday – Friday 8:30 a.m. to 4:30 p.m. (AST) Email support is also available during these hours.

If you are experiencing a medical emergency, please call 911 or proceed to your nearest Emergency Department.

Words from our team

“We are committed to producing safe, all-natural cannabis using organic growing methods. To have our system and our company meet the parameters of Clean Green Certification validates that we're on the right track and will give our clients and consumers added confidence in Aqualitas."

Myrna Gillis, CEO